Aurox.ai

1. Introduction

Aurox.ai ("we," "our," or "us") is committed to protecting your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and other relevant data protection legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you sign up to our website https://aurox.ai/ (the "Site") and use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Personal information (name, email address, billing information)
Account credentials and preferences
Content you create or upload using our services
Communication data when you contact us
Anonymous usage data to improve site performance and user experience
Usage patterns, session duration, and service utilization data for pricing optimization
Time-based usage metrics to implement dynamic pricing models
Resource consumption data for fair usage billing

2.1. Dynamic Pricing and Usage Analytics

To provide fair and efficient service pricing, we collect and analyze detailed usage data including:

Session duration and frequency of service usage
Processing time and computational resource consumption
Content complexity metrics and feature utilization
Peak usage times and demand patterns
Server load and system performance data
Geographic usage patterns and time zone data

This data enables us to implement dynamic pricing models that reflect actual service costs and usage patterns, ensuring fair pricing for all users while maintaining service quality.

3. How We Use Your Information

We use your information in accordance with applicable law. Specifically, we may use information collected about you via the Site to:

Create and manage your account
Process your transactions and send you related information, including purchase confirmations and invoices
Improve our Site and services
Understand and analyze how you use our Site and what products and services are most relevant to you
Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages
Send you marketing communications, subject to your communication preferences
Personalize your experience on our Site
Facilitate contests, promotions, and surveys
Monitor and analyze usage and trends to improve your experience with the Site
Comply with legal and regulatory obligations

4. Legal Basis for Processing Your Information

We will only process your personal data where we have a legal basis to do so. The legal bases for processing your personal data include:

Your consent (where you have given consent)
The performance of a contract (where processing is necessary for the performance of a contract with you)
Compliance with legal obligations
Our legitimate interests (where processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests)

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by law.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates:

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Business Partners:

We may share your information with our business partners to offer you certain products, services, or promotions.

Other Third Parties:

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

6. International Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. However, we will take measures to ensure that your personal information is transferred in accordance with applicable law and this Privacy Policy.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under applicable law, you have the following rights:

Right to Access: You have the right to request copies of your personal data
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

10. Security

We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: support@aurox.ai

Privacy Policy